Tuesday, May 26, 2020

Understanding and Identifying Your Employees Fear


Today, you can go to the grocery store and see fear.  This fear is a normal reaction by what people have seen on the news and read through their social media feeds.  As businesses are beginning to reopen, there will still be fear and at the very least some anxiety by going back to group settings in the office.  For the last 90 days, employees have been told that as many as 2.2 million people would die from the Coronavirus, the virus can last for days on surfaces and even that they are susceptible to catching the deadly disease just by saying hello to their neighbor.  This emotion is justified and businesses must understand that their employees will display different types of reactions in an office environment.

There are a few common signs and some helpful tips on how to regain their confidence:


1.       Employees Are Afraid to Speak Up.  Before the shutdown of your office, you had employees who regularly contributed to team meetings or were open with their managers.  Now as they have come back to work, they have gone silent and are speaking up less.  Remember, over the last 3 months they have had a lot more access to spending time on the internet.  Although not physical, their social circles have a much larger reach virtually.  They have been exposed to differing of opinions and negativity.  It will be vital that you express understanding and let them know they are in a safe place to talk about their fears.
2.       Employees Become Negative and Often Say No. Your employees have had their whole world turned upside down.  They may have had a loss in wages from either them or their spouse, their kids had to complete their last semester of school from home and they have had to learn how to work from home while balancing their once “normal lives”.  Many of them had a difficult time balancing their work and home life by not having the office as a barrier.  Be proactive and prepared to step in and provide extra support. Your goal is to help your employee become more productive to benefit your team and company progress.
3.       Employees Gossip.  Employees who gossip around rumors talk from a place of insecurity and self-doubt. They’re employees who might not like the process or policies of the workplace, but they gossip around everyone else instead of speaking with leadership.  This can escalate, especially since there is a division on how serious the virus was and the need to shutdown businesses for the last several months.  Be prepared for them to forge a buddy system with like-minded people who also like to gossip.  Get ahead of the gossip.  The things people make up about what is going on are always worse than what is actually going on.

Creating a consistent two-way communication with your employees to become aware of fearful situations and create mutual trust and confidence.  Having a professional team to help lead the conversation guiding your employees to understanding their fear and take positive action.

Questco is there to help you rebuild your labor force through a plethora of HR Services such as: Payroll Services, Benefit Plans, Benefits Administration, HR Technology and Workers’ Comp & Safety Services.

Charlie Reeves, Senior Business Development Manager, has decades of experience in Human Resource Solutions.  He is one of the most senior members at Questco and recognized for helping clients of all sizes save money, improve labor efficiency and provide the strongest support for HR Services.  As an entrepreneurs himself, he has lived the long days and sleepless nights on the road to success.  He brings the skill and scale to support you in the pursuit of your goals.  For more information on payroll services, benefit plans, benefits administration, HR technology, workers’ comp and safety services email Charlie.Reeves@questco.net or contact him directly at 936.521.5841.

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